Warranty Policy

Report the issue within the warranty period.

• For damaged or missing items, report within 3 days of receiving your order.
• For defective parts, report within the warranty duration listed on the product page.
• Claims reported beyond the allowed timeframe may not be accepted.

Prepare your proof.
Please provide the following to help us verify the issue:

• Order number
• Clear photos or videos showing the defect or problem
• Unboxing video (required for all damage, missing items, and most defect claims)
• A short description of the issue or error experienced
• If applicable, installation receipts/photos showing installation by a qualified technician

Wait for confirmation.

• Our team will review your submission and may request additional details if needed.
• Once approved, we will send you a Return Authorization (RA) and detailed instructions.
• Do not return any item without our confirmation, as unauthorized returns will be rejected.

Assessment & Resolution.

• We will inspect the returned item to verify the issue.
• If the claim is approved, the item will be repaired, replaced, or refunded, depending on stock availability and product condition.
• If the claim is not approved, we will return the item to you. Shipping fees may apply.